No, we are a comparison website and only act as booking agents for independent car parking companies advertising on our website.
Meet and Greet parking is the quickest and most convenient way of parking at the airport. Call your car parking company 20-30 mins before reaching the terminal. Driver will meet you at terminal drop off point and away you go. On your return, call the car parking company and they will meet you with your car outside the terminal entrance.
If you cannot find your confirmation email, simply get in contact with us via 03 333 447 877 or email us at info@compareparkingprices.co.uk and we will get it sorted for you.
Through My Booking, you can change your flight info, vehicle, or personal details. However, for date/time changes you will have to contact customer services.
If your plans have changed, contact our customer services team to cancel the booking. There can be cancellation of booking 48 hours before the drop off date except on certain offers that are non-flexible. All cancellations will incur a £15 administration fee unless cancellation cover is purchased at time of booking. For extra piece of mind, don’t forget to add cancellation cover when making a booking.
Cancellation cover is an added fee that waives the penalty for any cancellation up to 48 hours before drop off time.
Unfortunately no, a non-flexible purchase cannot be changed or cancelled.
No, all cancellations must be sent to our customer services.
Drop off and collection times are what we need. Please provide 2 - 3 hours leeway for traffic and check-in times to ensure you make your flight.
No! It’s completely free of charge.
Don’t panic! It happens, contact us via 03 333 447 877 or email us at info@compareparkingprices.co.uk and we will help you.
No, we cannot refund the booking fee.
Our Mystery or Saver deals offer unbeatable rates. By choosing our Mystery deal you will receive a lower rate than normally available from these car parking companies. We won't suitably be able to give away which car parking company it is until after purchase, but rest assured we'll provide all necessary details beforehand to ensure it's a great fit for you. Mystery deals are identified through symbol on service detail and on more info page for the service. Refer to our terms for mystery deals for full details or reach out to our customer services team if you have any queries before making a booking.
For all Meet and Greet service, keys must be left with car parking company. For Park and Ride service, check service info or booking confirmation.
All car parking companies on our website are registered Limited companies who have obtained required insurance for road risks.
You can find additional details for each car park by clicking on “More info” link. Our customer services team will happy to assist your with any enquiries you may have before making a purchase.
Specific security features for each car park are shown through symbols on each service result. At busy periods, car parking companies may move vehicles to other compounds and not all compounds will have full security. All vehicles are parked at owners insured risk. Parks that have the Park Mark Award are readily identifiable as they feature a distinctive blue sign with a tick logo.
The Park Mark award is a national award presented to secure car parks that have been vetted by the British Parking Association and have met the criteria set out in the Safer Parking Scheme.
The scheme is designed to reduce crime and the fear of crime in parking facilities. To qualify for the award, car parks must have appropriate levels of surveillance, lighting, cleanliness, signage and safety features. Parks that have the Park Mark Award are readily identifiable as they feature a distinctive blue sign with a tick logo.
When choosing a car park, it is always recommended that you look for the Park Mark Award as assurance of quality and safety.
Any items /valuables left in the vehicle will be at your own risk.
Fee is charged by Airports to access/exit the airport terminal. Check service info or contact customer services to get confirmation if this is included in the quoted price or not.
You must contact car park on the number provided in the booking email with as much notice as possible. You may face delays if you don’t call ahead.
You must contact your car parking company to inform them of your arrival date. For extended stays, you will be charged a daily rate by the car park on your return.The cost will vary depending on which car park you have booked. If you are shortening your stay, there will be no refunds for unused days. Refer to car parking companies terms for full details.
In the unlikely event your car is damaged, simply record evidence by taking photos and report it to your car parking company immediately before leaving terminal and signing collection paperwork. Then make a formal complaint by following the steps outlined on your booking confirmation.
Car parking companies usually can accommodate delays but you may face delay if they are busy. If flight delays results in extra day then carp park may charge you for extra day(s).
We take all complaints seriously. Please send your complaints by email to car parking company and a copy to us. You should receive a response from car parking company within 7 working days confirming receipt of your complaint. Please note: Compare Parking Prices is a booking agent only and cannot be held responsible for any complaints in relation to damage or the service itself. Clients are to contact the individual car parking companies directly in these cases before leaving the car park.